Frequently Asked Questions

No. The Free Tier has no monthly cost — you pay a small platform fee only when you complete a job. Paid tiers are optional and simply reduce your per-job fee while adding perks like the Verified Badge and analytics. Earn at your comfort level.

Your exact address and contact details stay hidden until a booking is accepted and payment is confirmed. All communication before then happens through our secure in-app chat, and sharing personal contact details in chat is blocked.

All payments are processed securely through Stripe inside the app. You'll receive an official receipt for every job. Standard payment processing fees apply to the client's total payment.

Washers on Hybrid or Pro plans earn a Verified Badge shown on the live map and their profile, giving clients extra peace of mind when choosing who to book.

Dealerships post recurring fleet work to washers who meet performance criteria (ratings and job count). Access to dealership jobs depends on your status and tier.

Yes, anytime. Cancellation takes effect at the end of your current billing period, and you can drop back to the Free Tier without losing your account, ratings, or history.

Clients: give $10, get $10 after your friend's qualifying first wash (minimum $50). Washers: earn $25 cash when your referral completes 5 jobs and activates a Hybrid or Pro plan.

CleanSweep is launching region by region. Download the app and enter your location to see washer availability near you — or sign up as a washer to bring CleanSweep to your area.